Conflict Is Inevitable in Healthcare —
Chaos Is Optional
Sometimes trust is broken, but teams still need to collaborate and communicate.
Here is how to move forward.
In high-stress healthcare environments, conflict is inevitable. But it doesn’t have to be destructive.
The COLAB Framework equips healthcare leaders, clinicians, and educators with tools to approach conflict not seeking quick fixes, but embracing the messiness of conflict. Instead of defaulting to fight, flight, or freeze, COLAB helps you build cultures of accountability, connection, and creativity.
COLAB Framework
Why This Matters in Healthcare
In healthcare, conflict isn’t just uncomfortable—it can impact patient safety, staff morale, and team cohesion.
When professionals avoid or mishandle conflict:
When professionals avoid or mishandle conflict:
- Medical errors increase
- Marginalized staff experience higher burnout
- Team communication deteriorates
- Psychological safety collapses
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